Nothing Phone (1) issues: design flaw, replacement error reported by users
Last week, Nothing Phone (1)‘s first public sale went live where excited buyers were able to place an order without any requirement for a pre-order pass. While some users saw long shipment days, few quickly got their hands on the unit. Soon after, users started complaining about flaws in the unit design they received and issues with requesting a replacement for the same. Previously, we saw users complaining about the green tint on the screen, and a black dot near the punch hole witnessed on the Nothing Phone (1)’s display. Now, the company has to deal with new troubles in the design on the Nothing Phone (1)’s rear panel.
Nothing Phone (1) design issues
Quality issue in NOTHING PHONE 1, the wire tape just above the nothing brand is misplaced its identical and looks weird. Also the flash placement is up side down… not placed in symmetrical way!! I guess more QC issues will be visible soon 🤦🏻♂️ pic.twitter.com/9glNHKlPj2
— Saaquib Neyazi (@saaquib_neyazi) July 24, 2022
A user reported an issue on Twitter, citing an identical flaw in the design. Meanwhile, we also ordered a Nothing Phone (1) black colour variant and, after unboxing the Phone (1), saw a flaw in the design. In both cases, the unique rear design of Nothing Phone (1) has an alignment issue with the wire tape. On requesting a replacement request, we witnessed an issue while proceeding with the same, with Flipkart reporting an error in taking a return/replacement request. Taking matters to Twitter, we addressed the issue to Flipkart and Nothing.
@flipkartsupport @Flipkart @nothing @nothingsupport Got this unit a couple of days ago, and the piece has an design alignment issue at the rear. I’ve tried several time to place a replacement request, but the app won’t let me proceed the request. Please check the attachment: pic.twitter.com/cMrx4waWx8
— Ronil Thakkar (@roniltweets) July 25, 2022
Flipkart support – (in reply to the complaint) – said: “Thank you for reaching out to us via DM and sharing the requested order ID. We certainly understand your concern here. Please be assured that the team is actively working towards resolving your issue. We’ll be contacting you to address this further.” The company is yet to respond regarding this matter, and we’re still waiting for a reply.
Another user on Twitter has a complaint that they opted for a replacement for a Nothing Phone (1), and the company shipped a damaged Nothing Phone (1) to them as a replacement.
So, my @nothing Phone 1 replacement unit arrived yesterday. Looks like I need to return this too. pic.twitter.com/V3WjSZxjes
— ARpiT (@therational_pi) July 26, 2022
The post Nothing Phone (1) issues: design flaw, replacement error reported by users first appeared on 91mobiles.com.
https://ift.tt/EqXDHny
https://ift.tt/rcdV9Ly
No comments